Frequently Asked Questions
Have a question about Activeion™ technology and products? Find the answers below. If you don't find what you're looking for, just ask. We'll respond promptly.
What is the ionator HOM™?
The ionator HOM™ is a handheld appliance that is a great multi-surface cleaner and also kills more than 99.9% of most harmful bacteria and the H1N1 virus (*when used as directed). It does this by ionizing tap water through physics and electrical engineering. It does not use any cleaning chemicals and therefore does not leave behind any chemical residue. The ionator HOM™ is designed for the residential user.
With just a faucet and the ionator HOM™, people now have an abundant supply of effective cleaner without chemicals.
How do I use the ionator HOM™?
First, plug the unit into a regular wall outlet to charge the built-in rechargeable battery. Next, fill the reservoir with plain tap water and squeeze the trigger to spray the surface to be cleaned. Finally, wipe the surface dry with a clean cloth.
Do not use distilled or purified water. The technology requires some mineral content in the water to properly ionize the water. It does not matter the hardness or softness of the water. The technology has the "smarts" to sense the mineral content of the water and will adjust appropriately to give you consistent cleaning and sanitizing performance.
A green glow in the reservoir as you squeeze the trigger indicates that the device is working properly. A red glow in the reservoir during use indicates one of two things: Either the battery needs to be recharged, or the device is not ionizing the water properly. If the battery is fully charged and the red light turns on, please contact Activeion customer support for help.
View ionator HOM™ instructions (PDF)
What powers the ionator HOM™?
The ionator HOM™ is powered by built-in rechargeable batteries. The batteries are designed to last 5+ years in a residential application. For the typical residential user, the ionator HOM™ will be capable of generating ionized water for more than 2 weeks between charging the batteries. The ionator HOM™ comes with a 1-year limited warranty.
Is the water dispensed from the ionator HOM™ harmful?
No. Independent labs have conducted EPA-required toxicology tests for skin, eyes and ingestion. The testing shows that the Activeion™ technology is 100 percent non-irritating and safe. In fact, the ionator HOM™ does not require a chemical-related health warning label.